Mentions légales

Privacy Policy

This e-commerce webWebsite, found at www.ishopkidding.com  is held and operated by ARTZ sarl , a Lebanese limited liability company, registered at the Beirut commercial registry under number 1011585 with its address at Salim Bustros  Street, Chammah Bldg, Tabaris, Ashrafieh, Beirut –Lebanon.


By accessing the Website, you agree to be bound by this Privacy Policy along with our Terms of Use  Payment & Shipping and Returns & Refunds terms, as updated from time to time and notified to you, as well as applicable laws and regulations. 

All terms capitalized or used herein are as defined in the Terms of Use.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Data or Information (“Information”).

  1. What information do we collect?

We collect information when you visit, register or place a purchase order on the Website. When ordering or registering on our Website, as appropriate, you may be asked to enter and we will collect your name, e-mail address, mailing address, phone number or credit card information. When you visit our Website anonymously, we may collect your IP address.

  1. What do we use your information for?

Any of the Information we collect from you may be used in one of the following ways: 

  • To ensure that content from the Website is presented in the most effective manner for you; 

  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; 

  • To carry out our obligations arising from any contracts entered into between you and us; 

  • To allow you to participate in interactive features of our Service, when you choose to do so;

  • To notify you about changes to our Service and/or our Terms and/or Privacy Policy. 

In addition, your information helps us to better respond to your individual needs. 

In certain circumstances, we may also process your Information based on your consent. If we do this, we will let you know the purpose and the category of information to be processed at the time we seek your consent. 

Your Information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than as indicated herein and/or for the express purpose of delivering the purchased Product or Service requested.

  1. How do we protect your information ?

We, together with our third-party trusted services suppliers, implement a variety of security measures when a user places an order, enters, submits, or accesses their Information to maintain the safety of your personal information.

All transactions are processed through our third-party trusted services suppliers including Aramex, Wakilni,...Shopify Inc. https://www.shopify.com/legal/terms and are not stored or processed on our servers.


  1. How long do we keep your information?

The information we collect about you may be stored and processed inside as well as outside Lebanon in secure servers in order to provide the best possible user experience. 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

  1. Do we use cookies?

A cookie is a piece of information that is stored on your computer’s hard drive by your web browser which tracks your movements within websites.

The Website uses cookies to keep track of how often you visit our Website, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. 

You can choose to accept or refuse to receive cookies, and you may still use most of the features of our website, including the ability to purchase items.


  1. Do we disclose any information to third-party parties?


We do not sell, trade, or otherwise transfer to third-party parties your information. 

We may however share your information with trusted third parties who assist us in operating the Website, conducting our business, or servicing you, so long as those parties agree to abide by the terms of this Privacy Policy and to keep this information confidential. 

These third parties include Shopify https://www.shopify.com/legal/privacy, DHL, LibanPost and Pay For It.

We may also release your Information when we believe release is appropriate to comply with the law, enforce our Website policies, or protect our or others’ rights, property, or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

  1. Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our Website. These third-party Websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked Websites. Please check these policies before you submit any personal data to these websites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these Websites.

  1. Legal Age

Our services are not intended for children under 18 and we do not knowingly collect data from anyone under 18. If we become aware that a person under 18 has provided us with personal data, we will delete it immediately.

  1. Your Rights

You have the following legal rights regarding your information depending on how we interact with you:

• Right to request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

• Right to request correction of any of the data we have about you. This enables you to have any incomplete, inaccurate, outdated or misleading data which we hold about you, or data which processing does not correspond with the declared purpose or which processing is prohibited, corrected, completed, updated or deleted.

• Right to object to the processing of your personal data at any time for legitimate reasons. This does not affect the legality of any processing we have already carried out based on the consent given previously or to comply with the applicable law.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee for the cost of the provision of a copy of the data or if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

  1. Communication and marketing

We will communicate with you by email in connection with our Services to confirm your registration, and for other transactional messages. As it is imperative for us to provide you such transactional messages you may not be able to opt-out of such messages.

However, you can ask us to stop sending you marketing communication at any time by clicking on the opt-out link in the email or SMS sent to you or by reaching out us through messages on +961 3 180898

You may receive marketing communications from us if you:

  • have requested such information from us;

  • use our Website or Services; 

  • provided us with your details when you entered a competition; or 

  • registered for a promotion. 

If you have any questions about your information or this Privacy Policy, or if you would like to make a complaint about how we process your personal data, please contact us by email to: hello@ishopkidding.com